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2008-09
Minimum Wage
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2009
FMLA Poster

Manufacturers'
Institute for
Training

Jul 16
IMA-MIT Event - Consultative Selling Skills for Sales Professional
DePaul University O'Hare Campus, 3166 S River Rd, Des Plaines, IL 60018 [ LOCATION MAP ]
The goal of any selling process is to earn and sustain a loyal and partnership-minded client base that will keep coming back. Be ready to turn your "lean and mean" sales team into 'customer friendly' advisors your clients will trust to help them make complext buying decisions. Get a better grasp of the needs and vision of your customers, and leave with toolds you need to develop great working relationships with key decision makers. Participants will be able to determine how their company's product can provide meaningful value to a client, even in a competitive or saturated market.
Contact: Janie Stanley
Phone: 800-875-4462 ext 3020
More Information: Visit Web Page
Email: jstanley@ima-net.org

Jul 30
IMA-MIT Event - Strategic Planning and Goal Setting
DePaul University O'Hare Campus, 3166 S River Rd, Des Plaines, IL 60018 [ LOCATION MAP ]
The Strategic Planning and Goal Setting Workshop aims to assist managers and team leaders to plan strategically, set goals and objectives for their functional team, and align them with actions, as well as to demonstrate strategic thinking during everyday operations. The managers or team leaders will learn how to: • think outside the box • set goals and objectives • balance the tactical and the strategic • demonstrate strategic thinking during everyday operations • construct a plan that aligns everyone’s actions to the organization’s strategy • apply tools and techniques to think differently about issues or situations in their work.
Contact: Janie Stanley
Phone: 800-875-4462 x 3020
More Information: Visit Web Page
Email: jstanley@ima-net.org

Jul 30
IMA EVENT: H1N1 Flu: Education & Awareness
NIU-Naperville Campus, 1120 E. Diehl Rd., Naperville, IL
9:00AM - 11:30AM EMERGENCY PREPAREDNESS, RESPONSE & RECOVERY Presented by: Jim Brachmann Emergency Preparedness Specialist 3M Occupational Health & Environmental Safety Division COST: $65 IMA members; $85 Non-members
Contact: Kimberly McNamara
Phone: 800.482.0462, Ext. 2109
Email: kmcnamara@ima-net.org

Aug 7
IMA's Small Manufacturers Council
Oak Brook, IL
The Small Manufacturers Council provides a forum for key representatives of small manufacturers to meet and discuss industry trends from a governmental standpoint as well as innovations that can effect day to day efforts. SMC also provides a unified small manufacturer’s voice to the IMA and to convey IMA’s ideals to small manufacturers. Join us for informative meetings that provide substantive information you need in today's competitive manufacturing environment. You'll be glad you did.
Contact: Kimberly McNamara
Phone: 800-875-4462, ext 2109
Email: kmcnamara@ima-net.org

Aug 11
IMA-MIT Event - Essential Internal Training Skills and Techniques
DePaul University O'Hare Campus, 3166 S River Rd, Des Plaines, IL 60018 [ LOCATION MAP ]
Essential Internal Training Skills and Techniques is a one day workshop that will introduce the new internal trainer or subject matter expert to the skills necessary for them to be a successful trainer or facilitator. Essential Internal Training Skills and Techniques will cover core skills such as how to create rapport with your learner, how to communicate learning objectives, how to introduce a learning activity, how to ask the right question, and how to engage and reengage the adult learner. Key Learning Outcomes • Understand the basic principles of adult learning • Learn how to prepare before the session • Know when “fun” becomes counterproductive • Learn how to create rapport with the learner • Discover how to create and deliver a winning icebreaker • Know how to engage and reengage the adult learner • Learn how to minimize the negative impacts of unattentive learners • Know how to lead an effective class discussion • Learn how to ask the right question – each time, every time
Contact: Janie Stanley
Phone: 800-875-4462
More Information: Visit Web Page
Email: jstanley@ima-net.org

Aug 20
IMA-MIT Event - Customer Service Skills and Excellence
DePaul University O'Hare Campus, 3166 River Rd, Des Plaines, IL 60018 [ LOCATION MAP ]
It’s not just you. It’s a fact. Customers are more demanding today than ever before! Complaints to Better Business Bureaus and state regulatory agencies are at an all time high, and growing! The words “may I speak to your supervisor?” are heard with increased regularity, urgency and intensity. Statistically, a dissatisfied customer will tell on average 12 people about their negative service experience and 91 will stop doing business with the company altogether. Unfortunately for many organizations in today’s highly competitive business environment, superior products and new technology, even though necessary, are no longer the only critical core differentiators. Study after study indicates that World Class Customer Service will provide the most valued differentiator between your organization and the competition. Rather than just responding to the customer’s request or demand, the most effective customer service professionals strategically gain control of the inquiryremember it is not just telephone calls anymore, accurately predict the customer’s position and proactively provide the desired results in advance. This approach requires moving from the more traditional reactive customer service mode to a proactive diagnosing and problem solving strategy.
Contact: Janie Stanley
Phone: 800-875-4462 ext 3020
More Information: Visit Web Page
Email: jstanley@ima-net.org

Aug 25
IMA-MIT Event - Effective Presentation Skills
DePaul University O'Hare Campus, 3166 River Rd, Des Plaines, IL 60018 [ LOCATION MAP ]
There are many critical challenges facing the business presenter today. Calendars are full of deadlines and meetings, and multi-tasking is a common practice. As a result, today's business presenter must know how to create and articulate a clear and concise message, respond to questions in an effective and logical manner, and creat and use compelling visual aids. This interactive, energetic workshop will provide the business presenter with all of the necessary skills required to deliver a winning presentation. The workshop will introduce and reinforce these skills by having the participany deliver three videotaped presentations.
Contact: Janie Stanley
Phone: 800-875-4462 ext 3020
More Information: Visit Web Page
Email: jstanley@ima-net.org

Sep 1
IMA-MIT Event - World Class Negotiating Skills
DePaul University O'Hare Campus, 3166 River Rd, Des Plaines, IL 60018 [ LOCATION MAP ]
This interactive, one-day workshop will consider both the selling and purchasing aspect of business negotiations. It will provide effective solutions and settings in which to practice negotiating skills. Attendees will learn how to formulate strategies, overcome potential difficulties and apply proven principles to make business transactions more productive for all involved.
Contact: Janie Stanley
Phone: 800-875-4462 ext 3020
More Information: Visit Web Page
Email: jstanley@ima-net.org

Sep 11
MPAC Golf Outing
Willow Crest Golf Course, Oak Brook, IL
Join your peers and support MPAC at the annual golf outing. Spend the day networking with IMA members on Willow Crest's 18-hole championship golf course. Located in Oak Brook at the Oak Brook Hills Marriott Resort. Noon - Lunch; 1:00 PM - Shotgun start; 5:30 PM - Networking reception Sponsorship opportunities are available. Download PDF Flyer.
Contact: Kimberly McNamara
Phone: 800.482.0462, Ext. 2109
More Information: Visit Web Page
Email: kmcnamara@ima-net.org

Sep 16
IMA-MIT Event - Mentoring Skills for High Performance
DePaul University O'Hare Campus, 3166 S River Rd, Des Plaines, IL 60018 [ LOCATION MAP ]
Participants will successfully establish mentoring relationships, ensuring optimal development skills for identified growth requirements.
Contact: Janie Stanley
Phone: 800-875-4462 ext 3020
More Information: Visit Web Page
Email: jstanley@ima-net.org

Sep 16
IMA EVENT: OSHA Recordkeeping
NIU-Naperville Campus, 1120 E. Diehl Rd., Naperville, IL
8:30 - Noon Presenter: Jeff Risch, Partner, SmithAmundsen, LLC Cost: $125 IMA members; each additional attendee $100; $150 Non-members
Contact: Kimberly McNamara
Phone: 800.482.0462, Ext. 2109
Email: kmcnamara@ima-net.org

Oct 2
IMA-MIT Event - Essential Leadership Skills for Front Line Managers Supervisors
DePaul University O'Hare Campus, 3166 S River Rd, Des Plaines, IL 60018 [ LOCATION MAP ]
Today’s business environment requires strong leadership; leaders who can do more with less, meet the ever increasing demands of the customer as well as inspire their followers to give “110 ” during this period of uncertainty and economic challenges. The reality is most front line managers and supervisors are individuals who have been promoted from within their organizations based on strong performance and/or technical expertise. Although in some cases these individuals are “born leaders” who know intuitively how to effectively lead others, more often, they require a formalized orientation and introduction to the core skills and competencies that all “best of class” leaders practice on a daily basis.
Contact: jstanley@ima-net.org
Phone: 800-857-4462 ext 3020
Email: jstanley@ima-net.org

Oct 16
IMA-MIT Event - Time Management Personal Effectiveness
DePaul University O'Hare Campus, 3166 S River Rd, Des Plaines, IL 60018 [ LOCATION MAP ]
This full day workshop will identify the essential personal effectiveness skills needed in today’s fast paced environment, and focus on applying these key skills utilizing the process you choose paper based, e-tools or both. This powerful combination skills and tools will result in immediate and dramatic improvements and help you to: • Develop effective techniques for planning and achieving short and long term goals • Prioritize your daily activities/tasks to accomplish your most important work • Plan and schedule the necessary time for highly important projects • Make effective decisions and handle information flow efficiently • Delegate with confidence and track delegations with greater ease and success • Gain control through personal organization and desk management • Use creativity and mind-mapping techniques to effectively design and manage projects • Plan and execute productive meetings • Achieve balance in the key areas of your life
Contact: jstanley@ima-net.org
Phone: 800-875-4462 ext 3020
More Information: Visit Web Page
Email: jstanley@ima-net.org

Oct 30
IMA-MIT Event - From Conflict to Collaboration; Improving Your Interpersonal Skills
DePaul University O'Hare Campus, 3166 S River Rd, Des Plaines, IL 60018 [ LOCATION MAP ]
A cry often heard at the water cooler sounds something like this – “Why can’t we just all get along?!” These words depict a problem we all share. How do we minimize the negative impacts of workplace conflict and turn potential land mines into positive outcomes? Why do we handle conflict successfully with some, but disastrously with others? Why do supervisors and managers sometimes charge head on into conflict, while at other times they become timid and retreat? These questions form the foundation of The Carroll-Keller Group workshop entitled “From Conflict to Collaboration.” Let’s begin with a basic fact – some of us are born with a fear of conflict. We’re afraid to state our position and so we may do nothing, or we just want to get the conversation over with and we hurry and impair the working relationship in the process. In “From Conflict to Collaboration” we learn that conflict can be positive if handled correctly. Consider critical business meetings that you’ve attended where information was withheld because the individuals were afraid of potential conflict. Business successes are inevitably enhanced when participants learn how to turn conflict from a negative to a positive. The main focus of this workshop is to ensure that participants are equipped to effectively deal with different conflict situations, and to be able to deal with their own conflict issues and styles.
Contact: Janie Stanley
Phone: 800-875-4462 x 3020
More Information: Visit Web Page
Email: jstanley@ima-net.org

Nov 5
IMA EVENT: Sales & Use Tax Seminar
NIU-Naperville Campus, 1120 E. Diehl Rd., Naperville, IL
Join your peers for an update on Illinois Sales & Use Tax presented by Joe Bigane, Wolf & Co. 8:30 a.m. - 12:30 p.m. Cost: $125 IMA members; $100 each additional attendee; $200 Non-members Register today!
Contact: Kimberly McNamara
Phone: 800.482.0462, Ext. 2109
Email: kmcnamara@ima-net.org

Nov 10
IMA-MIT Event - Sales Skills for Non Sales Professionals
DePaul University O'Hare Campus, 3166 S River Rd,, Des Plaines, IL 60018 [ LOCATION MAP ]
This one-day workshop has been specifically designed to help non-sales personnel realize, and take advantage of, sales opportunities as they occur. The core objectives and learning points are: • Develop an understanding by all touch point employees that sales and selling are not “bad” words, but rather are critical skills and behaviors that are appropriate for employees organization-wide • Define selling skills and understand the sales process including “closing techniques” • Define “up-sell” and determine when it is appropriate • Understand how the core communication skills of questioning, listening and giving and receiving feedback influence the sales process • Learn how to effectively “diagnose” customer pain, frustration and dissatisfaction • When appropriate, learn how to turn this potentially negative or difficult situation into a sales opportunity by linking your company’s products and/or services to provide a solution or solve a problem • Determine when it is appropriate to “sell” and how to avoid being perceived as “pushy” • Learn how to design and develop a seamless communication process or information flow from all touch point departments back to the sales force for immediate action or response
Contact: Janie Stanley
Phone: 800-875-4462 ext 3020
More Information: Visit Web Page
Email: jstanley@ima-net.org

Jul 9
Manage talent and HR effectiveness and build your sales function capabilities, 10:00-11:00 a.m.
ONLINE WEBINAR
From RSM McGladrey: This session discusses how an updated sales strategy that is aligned with business goals, supported by a strong sales team and tied to an effective rewards system can lead to improved financial performance. It will also offer advice on how to: build your sales function capabilities, maximize utilization of your staff and provide support for job transitions.You will receive log-in information in a confirmation e-mail after you register. Cost: free
More Information: Visit Web Page

Nov 15 - Nov 18
FABTECH Int’l & AWS Welding Show including METALFORM
McCormick Place, Chicago, IL
Description: The 2009 FABTECH International & AWS Welding Show, including METALFORM, will bring the entire metal forming, fabricating and welding industry together to form one MEGA event. Now all in one convenient location, this show provides more opportunities to discover new products and vendors, gain invaluable knowledge, network with peers, and learn best practices from the industry's most respected experts. To take your business to a whole new level, plan now to exhibit at or attend the 2009 FABTECH International & AWS Welding Show, including METALFORM.
More Information: Visit Web Page